Customer Frequently Asked Questions

TheCircle is an online live advice platform where users are able to browse through multiple selections of spiritual Advisors.

With a wide range of specialties, TheCircle Advisors propose their services (psychic readings, financial outlook, love and relationships, tarot readings, life questions, spiritual readings, psychic mediums, etc.) to users by phone or chat

To have your first free consultation, simply click on the “Registration” button and enter the required data.

Registration is necessary in order to enter your data (e.g., telephone number), which will enable you to use the service.

Once you have completed your registration, you will be offered a bonus of £5

To make your first free consultation, choose one of our available Advisors and click on the “Free Call” button.

After confirming, you will immediately receive a call to the phone number you entered during registration.

Registration and the call are completely free of charge.

Your telephone number remains confidential.

Consultation stops automatically when your welcome bonus runs out.

For further information, do not hesitate to contact us on 0808 168 6337or by email

[email protected]

No! You only pay for the consultations that you have. Your first five minute phone consultation is free.

All other TheCircle services (e.g., weekly Horoscope) are free

By clicking on “Lost your password”, you will receive an email to reset your password

The first five-minute phone consultation is free.

Each Advisor has their own tariff per minute shown on their profile.

£0.30/minute extra fee for calls on mobile phone.

You can benefit from a special tariff of £0.99 for your first paying consultation and 50% bonus on your first top-up (£20+10, £30+15, £50+25)

For example, if you top up £20, you will have a £10 bonus to enjoy a 30-minute consultation by phone or chat

You can top up your TheCircle account by fixed amounts: £35, £50, £100.

Calls interrupts when your credit runs out.

You can alternatively launch your consultation by pay-per-use. A preauthorization of £99 may be asked by your card

You can rate an Advisor trough “My Consultations” in your TheCircle account

You can leave a review for any 9-minute paying consultation you had and even for you first 5-minute free consultation within 30 days.

On “Manage my emails” in your account you can decide which emails (Horoscope, Promotions, personal message from your Advisors, etc.) you would like to receive from TheCircle

On “Manage my emails” in your account you can opt in or opt out of any email from TheCircle (Horoscope, Promotions, personal message from your Advisors, etc.)

You can also contact us on 0808 168 6337or by email [email protected]

You will only receive free communications from TheCircle, like weekly horoscope or promotions.

On “Manage my emails” in your account you can opt in or opt out of any email from TheCircle (Horoscope, Promotions, personal message from your Advisors, etc.)

You can also contact us on 0808 168 6337or by email [email protected]

All your data on TheCircle remains confidential.

No personal data (name, email, phone, etc.) is shared with other sites or companies or social networks (e.g. Facebook).

The only data Advisors can see is your nickname and date of birth you entered during registration

TheCircle Advisors are a selected number of individual experts in a wide range of specialties (psychic readings, financial outlook, love and relationships, tarot readings, life questions, spiritual readings, psychic mediums, etc.), proposing their services by phone or chat consultation

Anyone with psychic capabilities or a natural gift, a good professional experience and human touch can apply to become an Advisor

You can unsubscribe from TheCircle on “Cancellation” in your TheCircle account

You can also contact us on 0808 168 6337or by email [email protected]

From any question, you can contact us on 0808 168 6337or by email [email protected]